Policies

Introduction

Thank you for visiting the online store of Kasey Lea Interiors (“Website”). This site is operated by [Legal Entity Name](“Company,” “we,” “us,” or “our”). By using our Website and purchasing from it, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please do not access or use the Website.

Privacy & Email Collection

We respect your privacy and are dedicated to protecting your personal information. When you sign up for emails, create an account, or place an order, we may collect personal data (e.g., your name, email, shipping address). We also gather non-personal information (e.g., IP address, browser type). We do not sell your data. For more details on how we use and safeguard your information, please see our Privacy Policy.

Security

Your privacy and payment details are protected using industry-standard security (SSL encryption). All sensitive data—including credit card numbers, names, and addresses—is encrypted during transmission to ensure safe transactions.

Age Verification

By using this Website, you confirm that you are the age of majority in your jurisdiction, or have obtained parental consent to use the site and make purchases.

Product Accuracy & Descriptions

We strive for accuracy in product descriptions, images, and colors. However, due to device or browser differences, we do not guarantee perfection in how colors or details appear. Buyer discretion is advised.

Pricing & Typographical Errors

If an item is mistakenly listed at an incorrect price, we retain the right to cancel the order—even if it has been confirmed or paid. We’ll issue a refund if this arises.

User Accounts

If you create an account, you’re responsible for safeguarding your login credentials. You agree to be liable for all activities under your account, and to provide accurate information. We reserve the right to suspend or terminate accounts violating these Terms.

Fraud Prevention

We reserve the right to cancel orders suspected of fraud or unauthorized activity. In such cases, we may contact you for verification. If canceled, you will receive a full refund.

Email Marketing & Subscriptions

By subscribing to our mailing list, you’ll receive promotions, updates, and news. You can opt out anytime using the unsubscribe link in our emails.

Returns & Refunds

Eligible Returns: Notify us within [e.g., 7 days] of delivery.
Condition: Items must be unused, in original condition, and packaged securely.
Non-returnable Items: Custom orders, final sale items, or sale/clearance products.
Return Process: Customer pays return shipping. We recommend insured, tracked shipping, as we can’t be responsible for lost or damaged returns.
Restocking Fee: A [e.g., 20%] restocking fee may apply to approved returns.
Refund Method: Refunds are issued to the original payment method or as store credit.

Shipping & Delivery

Domestic Shipping (e.g., U.S.):

Standard orders ship within [e.g., 3–5 business days] (excluding holidays).
Expedited options available at checkout; not guaranteed due to carrier delays.

International Shipping: Customers are responsible for taxes, duties, and customs fees.
Delivery Requirements: Furniture or large items may require appointments or white-glove service. Delivery logistics and eligibility will be displayed at checkout.

Warranty & Product Protection (Optional)

You may offer an optional protection plan (e.g., through a partner like Mulberry) for extra peace of mind. Coverage typically includes damage, stains, or defects. Plan details, claims processes, and refunds should be clearly stated.

Intellectual Property

All content—text, images, designs, and logos—is protected by copyright and may not be reproduced without written permission from Kasey Lea Interiors.

Limitation of Liability

Our website and products are provided “as is”, without warranty. We disclaim all implied warranties (e.g., merchantability or fitness for a purpose). We are not liable for any indirect, incidental, or consequential damages, except where restricted by law.

Governing Law

These Terms are governed by the laws o fTexas , without conflict of laws rules. Disputes must be filed in courts located within this jurisdiction, within one year of arising.

Indemnification

You agree to indemnify and hold harmless Kasey Lea Interiors and its affiliates from any claims, damages, or costs—legal fees included—resulting from your misuse of the site or violation of these Terms.

Changes to Policies

We may update these Terms or other policies at our sole discretion. Changes take effect upon posting. Continued use of the site signifies acceptance of updated terms.